Accessibility

This accessibility statement applies to the mandalaibiza.es website.

Compliance status

This website is partially compl iant with RD 1112/2018 due to the exceptions and non-compliance of the aspects listed below.

Content not accessible

The content below is not accessible because of the following:

1. non-compliance with RD 1112/2018
   • There are elements that are not keyboard accessible, such as links to social networks, the text editor for comments, elements for sorting search results, pagination of search results or calendar arrows [requirement number 9.2.1.1.1 Keyboard, of UNE-EN 301549:2022].
   • There are elements that do not receive the focus and therefore cannot be interacted with by means of the keyboard, for example [requirement number 9.2.4.3 Focus order, of UNE-EN 301549:2022].
   • There are links in which their function is not correctly identified (they have an inadequate description, a text that is too generic, an inadequate title...)
     [requirement number 9.2.4.4.4 Purpose of links, of UNE-EN 301549:2022].
   • There are images, infographics, link or button texts, headline text and content that are not translated into other languages [requirement number 9.3.1.2 Language of the parts, of UNE-EN 301549:2022].
   •  
   • There are error messages that are not very descriptive, or error messages that are not grouped in a single message, as well as a lack of suggestions in the form to fill in the fields correctly [requirement number 9.3.3.1 Identification of errors, of UNE-EN 301549:2022].
   • There are form fields where the error is reported when an incorrect value is entered but no suggestion for correction is reported
     [requirement number 9.3.3.3.3 Suggestions for errors, of UNE-EN 301549:2022].
   • There are pages with syntax errors and therefore some support products may not correctly interpret the content (duplicate page IDs, unclosed tags, incorrect tag construction...) [requirement number 9.4.1.1.1 Processing, of UNE-EN 301549:2022].
   • There are pages where support products will not be able to obtain information, interact and be aware of the status of user interface controls, such as help messages, action result status messages, link attributes, page language image... that cannot be read by screen readers at the time they appear [requirement number 9.4.1.2 Name, function, value of UNE-EN 301549:2022].
   • There may be occasional editing errors on some web pages.
2. disproportionate burden
   • Not applicable.
3. the content does not fall within the scope of the applicable legislation

Preparation of this accessibility statement

This statement was prepared on March 29, 2023.

The method used to prepare the statement was a self-assessment carried out by the web developer and digitizing agent.

Last revision of the declaration:

Remarks and contact information

You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

• report any possible non-compliance with this website
• transmit other difficulties in accessing the content
• ask any other questions or suggestions for improvement regarding the accessibility of the website

Through the following contact form.

You can submit:

• a Complaint regarding compliance with the requirements of RD 1112/2018 or
• a Request for Accessible Information related to:
  • contents that are excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
  • content that is exempt from accessibility requirements because it imposes a disproportionate burden.

The Request for Accessible Information must clearly state the facts, reasons and request to show that the request is reasonable and legitimate.

Through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as the other options included in Law 39/ 2015, of October 1, 2015, of the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and handled by the General Secretariat for Digital Administration.

Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set forth in Article 12.5, the person concerned may file a complaint. Likewise, a complaint may be initiated in the event that the period of twenty working days has elapsed without a response having been obtained.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as the other options included in Law 39/ 2015, of October 1, 2015, of the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Subdirectorate General for Services Inspection of the Ministry of Economic Affairs and Digital Transformation.

Optional content

This website applies the requirements of the UNE-EN 301549:2022 Standard considering the exceptions of RD 1112/2018.

The latest accessibility review was conducted in March 2023.

The website is optimized for Microsoft Internet Explorer 8.0 or higher and the latest versions of FireFox, Safari, Opera and Google Chrome. The minimum recommended web resolution is 1280×1024.

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices. On these devices it is optimized for viewing in the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and native Android browser.

A number of keyboard shortcuts are incorporated to facilitate navigation through the portal:

Depending on the browser from which you are accessing the portal, it will be necessary to use a combination of keys or others to use the keyboard shortcuts: